Help & Support

Get the help you need with your MedBillHero account and Medicare claims

Chat with Our AI Assistant

For questions about your specific claims, billing issues, or Medicare coverage, use our AI chat assistant. It's available 24/7 and knows your personal claims history.

How to access chat:

  1. Log into your MedBillHero account
  2. Click "Chat" in the navigation menu
  3. Ask questions like "Why was I charged $45 on August 15th?"

Email Support

For account issues, technical problems, or questions that need human assistance.

Contact us:

Email: support@medbillhero.com

We typically respond within 24 hours during business days.

Frequently Asked Questions

Browse our comprehensive FAQ for answers to common questions about MedBillHero, Medicare claims, billing errors, and more.

View Full FAQ

Data Security & Privacy

Your health data is protected with enterprise-grade security and HIPAA compliance.

To revoke access to your Medicare data:

Visit https://www.medicare.gov/my/connected-apps and manage your authorized applications.

Ready to get started?

Connect your Medicare account and start understanding your medical bills today.

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FREE • No credit card required • HIPAA compliant